Privacy Policy

PowerDispatcher is operated by North Star Logic Group LLC. This Privacy Policy describes how we collect, use, store, and protect information when you visit https://powerdispatcher.com or use the PowerDispatcher application.

PowerDispatcher is designed for dispatch operations. That means customers may enter business records such as loads, brokers, carriers, drivers, documents, notes, invoices, dispatch activity, and uploaded files. Customer operational data belongs to the customer.

We collect information needed to provide PowerDispatcher, support accounts, maintain records, and keep the service secure.

Account information

• Name
• Email address
• Password, stored securely through our authentication provider
• Company and workspace information

Billing information

• Subscription information
• Payment status
• Billing history

Operational information entered by users

• Loads
• Brokers
• Carriers
• Drivers
• Documents
• Notes
• Invoices
• Dispatch activity
• Uploaded files

Technical information

• Device and browser information
• IP address
• Cookies
• Analytics information

We use information for practical business and product purposes connected to providing PowerDispatcher.

• Provide the service
• Authenticate users
• Process subscriptions
• Improve the platform
• Respond to support requests
• Secure accounts
• Maintain operational records
• Communicate important account information

We do not sell personal information. We do not rent customer data. Customer operational data belongs to the customer.

We do not use customer operational records to advertise to users. We handle customer data to provide and support the PowerDispatcher service.

PowerDispatcher uses trusted third-party services to operate the product. These services only receive information needed for the purpose they provide.

• Supabase: authentication, database, and file storage.
• Stripe: billing and subscription payments.
• Resend: transactional emails, such as account and workflow-related messages.
• Google Analytics: website analytics that help us understand public website usage.
• OpenAI: used only to process certain customer-requested workflows inside the application. Customer data is not used to advertise to users.
• DeepSeek: used only to process certain customer-requested workflows inside the application.

PowerDispatcher uses cookies and similar technologies for authentication, session management, analytics, and preferences. Cookies help keep users signed in, support account security, remember settings, and understand how the public website is used.

We use reasonable administrative, technical, and organizational safeguards to protect customer information. These safeguards are designed to reduce risk and protect accounts, records, and uploaded files.

No software service, network, or storage system can be guaranteed to be completely secure. Customers are responsible for protecting their login credentials and limiting account access to authorized users.

We retain customer information while accounts remain active. We may also retain information after an account is canceled or closed when needed for legal, accounting, fraud prevention, security, dispute resolution, or other legitimate business purposes.

Customers may manage account information and contact support about privacy requests. Depending on the request and applicable law, we may need to verify identity or account authority before making changes.

• Access account information
• Update account information
• Request account deletion
• Cancel subscriptions
• Contact support regarding privacy questions

PowerDispatcher is not intended for children under 18. We do not knowingly provide accounts to children under 18.

We may update this Privacy Policy over time. When we make changes, we will post the updated policy on this page with a revised effective date.

Continued use of PowerDispatcher after revisions are posted means you accept the updated Privacy Policy.

For privacy questions, contact North Star Logic Group LLC at support@powerdispatcher.com.